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Shipping + Returns

Shipping Policy

After placing an order, you will be sent a confirmation email that includes an order number. Please save this number, as you will need it to inquire about your online purchases. For questions regarding the status of your order, please contact us.

For product order inquiries: 
Phone: 650.566.8353

Sales Tax 
We are required to collect sales tax for product purchases by California residents. If you are shipping to other destinations, you will not be charged this tax.

Return & Exchange Policy

Bella Schneider Beauty has a 7-day return policy for products ordered from our Web site. Returns must be less than 25% consumed.

If for any reason you are not happy with our products, please send them back to the address below. Please pack them securely and include a copy of the order processing number, as well as the reason for the return. Upon receipt, we will promptly credit your account. Alternately you can also bring them into any of our spa locations.

Bella Schneider Beauty LLC 
Mail Order Division 
929 High Street 
Palo Alto, CA 94301

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